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Welcome to Interislander Freight - specialists in Cook Strait transportation. The team is dedicated to servicing your freight needs, and we have a range of service options available to meet your specific requirements. Interislander Freight offers a variety of sailing times and a diverse fleet to cater for commercial trucks, livestock, over-dimensional freight and machinery. With a specialised tug service, we can ensure your trailer units are effectively loaded and transported. For more information on dedicated services click on the relevant website links or contact our customer service team - they are there to help.
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Latest News
New Commercial Vehicle Check in Facilities Use Technology to Speed Process for Interislander and Customers
New high tech check in facilities are smoothing the passage for commercial vehicles crossing the Cook Strait, says Interislander. Part of a multi $Million upgrade of the Wellington and Picton ferry terminals, the new terminal infrastructure layout and integrated IT control system will speed the loading and turnaround of Interislander’s vessels while providing commercial vehicle customers with accurate information to help their business.
“We have established new procedures for commercial vehicle check in, but we are using technology to make things quick and simple for the drivers,” comments Interislander’s terminal services manager, David Shepherd.
“With the installation of weigh bridges at both terminals, we have taken the opportunity to log actual vehicle weights and arrival times, which can now be collated for each customer to help with fleet management so we can both make use of the information,” Adds Mr Shepherd. “The improvements also give us the ability to increase security.”
At each terminal, commercial vehicles drive over a weigh bridge as they arrive. Customers are issued with a credit card sized identity card with a unique code, which is scanned by the drivers themselves at the entry control point. Authenticated drivers are then given the green light to proceed to the marshalling area. The weight is recorded and check in occurs automatically as they pass through to the marshalling yard entry point.
“We will have staff to help with queries and check in less regular customers who may not have a card,” explains Mr Shepherd. There is also a barcode controlled exit lane to control and record departures.
“The new infrastructure layout, IT control system and streamlined information processes will also allow easier ferry loading, as we have a record of the exact weight of each truck we are sending on board,” concludes Mr Shepherd. “We are confident that we have harnessed technology to achieve substantial business benefits for Interislander and our freight customers.”
Ferry Terminal Improvements
A series of improvements are to be completed at the Interislander's Wellington and Picton terminals in advance of the next peak season. Interislander Terminal Services Manager David Shepherd says the developments are intended to streamline check-ins for commercial vehicles and make the marshalling areas, where passengers wait in their cars to be loaded, safer and more customer-friendly.
At the Wellington terminal, this will entail new toilet facilities, security gates and a motorcycle shelter, as well as improved lighting and a dedicated passenger walkway to the terminal building. There will be a new express check-in for commercial customers, the surface of the existing marshalling area will be "tidied up", and signage, long-term customer car-parking and staff car-parking improved. Similarly, at Picton this will entail new express check-in facilities, security gates and toilets introduced, with marshalling improvements speeding up loadings and unloadings.